I spoke to Philip prior to ordering the La Sommeliere LS50.2Z. He was really helpful with the questions I had about the cooler and warned me that delivery could be delayed due to Brexit uncertainty and Covid. Having expected delivery to occur early February it was a pleasant surprise to receive a call early January and receive the cooler this week. So impressed with the delivery service and the cooler. More than happy to recommend Expert Wine Storage for anyone looking for a new wine cooler.