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Reviews

Based on 66 reviews
97%
(64)
3%
(2)
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Excellent Product Choice and Superb Service.

First Class service and advice from Expert Wine Storage in helping me choose the right wine storage cabinets for my needs and a remarkably fine and competent delivery service. I purchased two La Sommeliere 121 bottle storage units to use in my small cellar as the old air conditioning unit had stopped working and replacements are no longer available. Following a call to EWS this was a great solution with rapid delivery and top class delivery and installation. The units are soooooo quiet, I should have done this years ago!!

Great service and great product

Bought the cooler to be installed in an existing island unit in my kitchen. Great comms and delivery from the team at Expert Wine Storage. Cooler fitted a treat and works perfectly - absolutely silent. Looks fab too!

1st Class service

Fantastic service for our restaurant. The Expert Wine Storage provided us with the Swiss Cave wine fridge. Competitive prices, good customer service and professional delivery. Thank you.

Prompt and efficient service

They were very helpful in my deciding which wine fridge to buy. I also found the whole buying and delivery service to be efficient and with good customer service.

Top Quality - A long overdue purchase!

Climadiff CLV122M - Single Zone - Ageing Wine Cabinet - 120 Bottles

I am delighted to finally take the step of getting a wine cabinet. The Climadiff CLV122M is sturdy and operates pretty much silently. With very simple controls it is designed perfectly around my requirements. I have 90 bottles in it that were stacked around the garage. I’ve been getting more and more interested in decent quality wines and it's foolish to buy them and then not store them properly. I expect that the bottom half of say 60 bottles will be for ageing my collection of Ribera del Duero (£20 - £30 typically) with a few French Cru’s, and the top half will be the rotating drinkables over the next year or so. I can buy a case when the offers are good to suit my own timing.

Excellent service from Expert Wine Storage, and the delivery service was a top notch two person effort, putting it in the garage exactly where I wanted it, and taking away the packaging. It could be stand alone in either house or garage, but I’ve protected mine in the garage installation with a simple plywood surround (leaving the back open of course). I highly recommend Climadiff. Look no further, and don’t, like me, hang around before taking the plunge and getting yourself kitted out!

La Sommelier dual zone free standing

Really happy with purchase. Customer service was excellent. Very helpful and fast delivery. Didn't fit understairs where i had planned as door needs to open 180 degrees to pull shelves out. But found a spot in the kitchen and it looks great. Has been well admired already. Got mostly fizz at bottom so fewer bottles but still fine for us.

Dometic B195S for long term wine storage

All i can say service was 100% from the minute i was talking to them on which i one I needed to buy right up to the Delivery .
very very helpful and called me on a couple of occasions to verify certain details
which was great and kept me informed on the delivery .
Guys came when said exactly which was great as this does not happen very often .
Product is well built and works well in an outside storage area as its only 6
Celsius .I have set the temp to 14 c and it keeps perfect Temp as i am now ageing wine which i bring back from France .
Lighting on opening the door is perfect also i can hardly hear anything the compressor is almost silent .Now this is the third unit i have bought from
Dometic the last one lasted 24 years great value for money .
These guys had the best price and perfect service highly recommended !

Excellent experience

Dometic B195S at best price on the internet, delivered and installed professionally. Also, good advice and customer service throughout the purchase process.

Winner Wine Storage

Received my wine fridge just 5 days ago and it’s now stocked and ready for a fab family Christmas catch up. Really happy with product easy to use and fits perfect in my kitchen

Excellent wine cooler at a good price

I'm very pleased with the CASO WineComfort 66. I think it looks good in black and was the ideal size for the location I had in mind. I was impressed by the service I received including some helpful advice from Philip. I've managed to fit in 48 bottles easily, including 12 Punts. My wine cooler arrived on a palate which was left for me to recycle.

Great personalised service

I was very unsure about which brand and which specs were suitable for my needs and Philip patiently took the time to guide me. So far, the wine fridge works out perfectly.
Ordering, payment and delivery were all smooth and uneventful, as they should be! Highly recommended.

Dunavox DXFH.54.150

After having to wait a few months for its delivery to to stock shortages, during which the ESW team kept me updated on expected delivery times, unfortunately the fridge has a fault that requires a technician to come and fix. This is yet to happen but has been scheduled promptly and again the ESW team has kept me informed of the situation on a regular basis. The customer service has therefore been very good and fingers crossed the product will also eventually be as good as hoped!

Brilliant

The Best Buy since lockdown!!

Dear Kate,

Thanks for your review it's much appreciated, we're pleased to hear it was your favourite recent purchase! We hope you enjoy it.

Kind regards,

The Expert Wine Storage Team

Expert, friendly and approachable: outstanding service from Expert Wine Storage.

Having done much research prior to purchasing my wine cabinet, I found the staff at Expert Wine Storage - especially Philip - to be supremely approachable, friendly, and helpful. From an initial consultation via email, where I asked for advice about shipping and installation, Philip was patient, resourceful and offered expert advise that ensured I picked the right product for my flat. Expert Wine Storage's delivery team were also extremely professional and careful when they installed the cabinet - navigating some a twisting and tight stairwell with ease. I’m extremely happy with the wine cabinet and wish to thank everyone at Expert Wine Storage for making the whole process as easy as possible. The product is fantastic — and serves my needs perfectly. Thank you! I would have no hesitation about buying from here again.

Dear Todd,

Thank you so much for your kind review and feedback.

We're thrilled the delivery went smoothly and you're happy with your new Swisscave - it looks fantastic in the pictures!

Best regards,

The Expert Wine Storage Team

Great product and service

I had a very positive experience with Expert Wine Storage. The website is very comprehensive and the service impeccable. The delivery was very well arranged and performed in a very professional way to come and install the fridge in my basement.
I can only say positive things regarding the overall experience.

M
Swisscave WLB460FL-HU-MIX - Single Zone - Built In - 145 Bottles - 595mm Wide
Mark F
SWISSCAVE Wine Cooler Review

I’d like to thank you for all your help and support in buying a premium product. Having recently retired into lockdown I have had an abundance of time, and some money from my pension, to spend. Also having extensively researched the topic of wine fridges both with friends and on-line I can confidently say that Expert Wine Storage offers a great service and I am extremely glad and relieved I used you to obtain a top of the range product that actually does what it says on the tin.

It wasn’t all plain sailing and inevitably there were glitches along the way, most notably the delivery company that thought the whole country spent all and every day at home waiting for their convenience. Your support in bringing them back to the table was invaluable and much appreciated. Also the staff, as you said they were, at Swisscave fridges were superb and went out of their way to help with technical support and questions. Well done. Please keep up the good work.

La Sommeliere ECS80.2Z

Excellent product and the service from Expert Wine Storage was also first class. The chap who delivered the fridge also did a great job making sure that the fridge was properly balanced and in full working order before he left. He also took all the packaging away. All in all, a great purchase and I can strongly recommend Expert Wine Storage

Top Shop

At last I’ve resolved my drinking problem….how to store my increasingly precious wine collection.
Slowly over the years the collection has grown along with my concern that I wasn’t treating it with the respect it deserved. Following a chance phone call to Expert Wine Storage and a conversation with Philip whose enthusiastic and impartial advice pointed me in the direction of an Avintage DVA305G. I decide to go ahead and buy one. Not turned it on yet but it looks and feels a superb piece of kit, just what I was looking for, something I felt Philip picked up on over the phone.
This excellent service extended right through the whole process, delivered from France, on time, with an another first class performance by the delivery team.
Well done to you all.

Just what we need

The two cabinets look great and function well. Easy to store the wine and see the contents.

Happy Customer

This is my second wine fridge and happy with the quality and customer service.

Climadiff CD110B1

Very efficient and helpful delivery people and probably not the easiest access they’ve had to deal with. Whilst I have only had my Climadiff a few weeks to date I can’t fault it.

La Sommelière LS51.2Z - Dual Zone

Smart wine cooler, looks quality and has been working well. Very helpful support (via chat function) before ordering, courteous follow up re delivery date, and the delivery team were great in placing the unit in desired location. Due to shelving heights, the cooler copes with larger bottles (non bordeaux size) well although that obviously reduced capacity. I am very pleased I finally made the decision to go with this unit from Expert Wine Storage.

Top Service

Expert Wine Storage was very knowledgeable across the different brands and had some great advice to help us choose the right fridge for us. Looks great and really happy with everything especially the service.

La Sommeliere VIP 185.

After in depth advice from Philip at EWS I selected the La Sommeliere for my new kitchen. They kept my fridge until i was ready to take delivery. Brilliant service on the day, all packaging removed from site. Fridge is operating well despite having to take a crash course in French to understand the instructions. 20C at the top dropping to 6C at the lower shelves. A couple more shelves would be fair on a fridge of this quality. Otherwise I am very happy with the fridge and Philip has been a star.

Excellent Service

The entire process of buying a wine fridge has been seamless from the initial conversations about the type of fridge we needed to changing delivery dates due to me not being ready to receive.

Philip has been prompt and efficient and I would recommend using this company again