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The Swisscave WLB-360F-MIX is a built in or freestanding wine cooler that meets the highest demands in terms of storage and modern design. Offering similar conditions to that of an underground wine cave, this cooler ensures that your wine ages gracefully over time so that you can thoroughly appreciate every single sip. Due to its front-facing ventilation system, this unit can be installed amongst cabinetry and underneath countertops for that ultimate streamline look.
It also comes with a fully glazed UV resistant glass door and active carbon filters to ensure that your wine’s flavour is completely protected from environmental fluctuations. With a maximum capacity of 127 Bordeaux bottles (110 mixed bottles with all shelves installed), this unit is perfect for anyone who likes to entertain.
1 Temperature Cooling Zones
Range of 5°C - 22°C
595 x 1270 x 725 MM
Width (w) x Height (h) x Depth (d)
110 to 127 Bottle Capacity
Maximum storage capacity
Energy Efficiency Class 'F'
Low energy consumption
Learn More About the Swisscave WLB360F
The Swisscave single zone wine fridge WLB360F meets the highest demands and its modern design and comparatively low noise emission makes the wine storage cabinet ideal for both catering and private residential environments.
38dB Noise Level
Store your wine quietly
Vibration Free
Protect your wine in stillness
UV Glass Protection
Stop damaging UV rays
Winter Function
Works in your garage or outhouse
Learn More About Swisscave
Originating in Switzerland, Swisscave is synonymous with precision engineering and high-end quality. They are designers and manufacturers of some of the most luxurious wine coolers available today. Swisscave have been manufacturing and designing wine preservation products for a long time and they've incorporated the valuable feedback of wine connoisseurs into their designs too. They supply wine storage products across Europe and the rest of the world.
The luxurious quality of their products is seen through the use of the finest materials, stunning full length glass doors and the beautifully crafted wooden shelving included within all their cabinets. Understandably Swisscave has cultivated a growing UK customer base who are now preserving and enjoying their fine wines to the very highest levels with Swisscave wine coolers.
Bottle Capacity
This Swisscave wine cooler, is equipped with a mix of Burgundy and Bordeaux shelves. The WLB360F-MIX includes 9 shelves and ample capacity allowing for storage of up to 110 mixed bottles (Burgundy / Bordeaux) when all shelves are installed. It is possible to stack bottles in two layers on the top and bottom shelf and it's recommended stacked bottles are the same shape. Larger bottles such as magnums bottles will also fit comfortably into the upper and lower wells of the cabinet however storage of these bottle types will reduce overall capacity.
Installation of the WLB360F-MIX
This premium edition Swisscave is suitable for use as both a freestanding and built in wine cabinet. The unit features front ventilation and can therefore be placed into cabinetry. When fitted into cabinetry it's advisable to maintain a gap of 1cm / 10mm at the rear of the unit. In addition, there is also a small overhang on all Swisscave wine coolers of approximately 1.5cm / 15mm which should be considered if the wine chiller is installed flush with adjacent cabinetry.
Energy Efficiency & Noise Level
The WLB360F-MIX has an energy efficiency rating of F consuming 116kWh / annum. The wine cabinet is also quiet with a noise level output of 38dB.
Jessie, Expert Wine Storage
"The Swisscave WLB360F-MIX would be the ultimate luxury for anyone serious about their wine. Choose the Swisscave WLB360F and let your wine age gracefully so you can enjoy it at its optimum potential in years to come."
Here's all you need to know about the specifications of the Swisscave WLB360F-MIX:
EXTERIOR |
|
---|---|
CASING | Black coated steel |
DOOR GLAZING | Fully glazed UV-resistant 3-layer glass door |
DOOR FRAME | Filigree precious black stainless steel frame rim |
DOOR HANDLE | Black anodized steel |
DOOR LOCK | Yes |
DOOR HINGE | Right |
DOOR HINGE CONVERTIBLE AS OPTION (RIGHT TO LEFT) | Yes |
PRODUCT DIMENSIONS WITHOUT DOOR HANDLE (H/W/D) | 1270 x 595 x 725 mm |
PACKAGING DIMENSIONS (H/W/D) | 1420 x 650 x 780 mm |
INTERIOR |
|
TEMPERATURE ZONES | 1 |
LIGHTING | White all-round lightning |
LIGHTING ON/OFF SWITCH | Yes |
NUMBER OF SHELVES TOTAL | 9 |
NUMBER OF DISPLAY SHELVES (FOR PERFECT WINE PRESENTATION) | 0 |
NUMBER OF BOTTLE LEVELS MAX. | 12 |
SHELF MATERIAL | Beech wood |
TELESCOPIC SHELVES ON EXTENDABLE STEEL BALL BEARINGS | Full extension shelves (80%) |
INSIDE CASING | Black PUR/ALU |
SCOPE OF FUNCTIONS | |
OPTIMAL USAGE | Long-tetockage et vieillissementrm storage |
USER INTERFACE | 2 digital displays (set and actual temp.) |
ACTIVE CARBON FILTERS (ENSURING OPTIMAL AIR QUALITY) | Yes |
COMPRESSOR | Embraco Fullmotion (speed-controlled) |
COOLANT | R600a (environment friendly) |
VIBRATION FREE IMPLEMENTATION | Yes |
DEFROST FUNCTION | Automatic |
TEMPERATURE MEMORY FUNCTION (POWER FAILURE) | Yes |
CONDENSATION WATER CONTAINER | Yes |
ACOUSTIC TEMPERATURE ALARM | Yes |
ACOUSTIC DOOR ALARM | Yes |
TILT PROTECTION | Yes |
FEET ADJUSTABLE TO COMPENSATE UNEVEN FLOORS | Yes |
PERFORMANCE DATA | |
BOTTLE CAPACITY (BORDEAUX SHAPE, PART OF SHELVES REMOVED) | 127 |
BOTTLE CAPACITY (BORDEAUX SHAPE, ALL SHELVES INSERTED) | 110 |
SPACE FOR OVERSIZED BOTTLES (MAGNUM, 3LT.) | On top and bottom shelf |
HUMIDITY | 50 - 70% depending on ambient humidity |
ACTIVELY MANAGED HUMIDITY (ADJUSTMENT RANGE 60-85%) | Optionally available (not afterwards up gradable) |
CLIMATE CLASSIFICATION | SN / ST |
VOLUME | 270 l |
NOISE LEVEL | 38 dB(A) |
TEMPERATURE ZONE | 5 °C - 22 °C |
GENERAL INFORMATION | |
COOLER SHAPE | Freestanding or built-in with shadow gap |
MAINTENANCE CONTRACT (WARRANTY EXTENSION) | Recommended |
TRANSPORT WEIGHT | 99 kg |
NET WEIGHT | 90 kg |
POWER CONSUMPTION | 116 kWh / annum |
VOLTAGE | 220 V / 50 Hz |
CABLE LENGTH | 1.5 m |
Hassle Free, Carry In Delivery With Unpacking And Positioning
Expert Wine Storage offer delivery across the UK, Ireland and all but a few areas of the Scottish highlands. Please see the breakdown of the delivery services on offer below.
We also deliver to the Northern Ireland & the Republic of Ireland, the prices below include our 2 person delivery and customs clearances.
Kerbside | 2-Person delivery (8 - 6pm) |
AM/PM | |
---|---|---|---|
UK Mainland (See postcodes below) | N/A | FREE | £42 |
Scottish Highlands | £42 | N/A | N/A |
Northern Ireland - Undercounter | N/A | £54 | N/A |
Northern Ireland - Overcounter | N/A | £90 | N/A |
Republic of Ireland - Undercounter | N/A | £55 | N/A |
Republic of Ireland - Overcounter | N/A | £95 | N/A |
All 2 person deliveries include; positioning, unpacking and removal of packaging - if there are stairs or narrow roads as part of the delivery please let us know, there may be additional charges applied.
1. Order Confirmation
When we receive your order, we provide you with an order confirmation to your email. In addition, when you receive your order confirmation we have also pre-authorised your payment method. We check with our warehouse or suppliers to ensure that your ordered item is available. In the event that your items are unavailable for immediate despatch, we will inform you of the expected delivery time for your order. When items are available to be dispatched, we process the charges and prepare to dispatch your order.
2. Arranging The Delivery Date
We will confirm the expected delivery time within 24-48 hours of your ordering being placed. The delivery of this product is a 2 person inside the property delivery with unpacking and positioning, we will call you to arrange a suitable delivery day with you. Once your delivery date is confirmed you will receive an email to confirm the delivery date.
3. On The Delivery Day
You will receive an email on the morning of the delivery with an ETA window confirming the time of your delivery.
Making Us Aware Of Delivery Obstructions
Please make us aware of any obstructions and/or additional instructions that may restrict delivery (for example, steps or stairs, narrow staircase or door) within the delivery notes section at checkout or via email. Unfortunatley, in the unlikely event that the delivery is unsuccessful due to access issues and Expert Wine Storage hasn't been made aware of them, additional charges will be incurred.
Do You Offer Removal and Disposal of Old Wine Coolers?
Yes, we can remove old units for a fee as part of the delivery of this wine cooler. Get in touch with us today to arrange this service as part of an order.
Damaged Delivery
We ask that you thoroughly inspect all items at the point of delivery. We advise you not to accept delivery of any damaged items. If you discover that an item has been damaged, please reject the delivery and provide the delivery driver with notice that your are rejecting the delivery due to damage. Please also send any clear photos of the damage to sales@expertwinestorage.co.uk and call us immediatley for further assistance.
Signing For The Delivery
It's very important to check all items for damage at the point of delivery before signing for and accepting them. Unfortunatley, we will not be able to accept any claims for damaged items if you have signed the delivery paperwork and accepted the goods.
The following steps can help you when you receive delivery:
Once goods are signed for we cannot be held responsible for any damages and the customer is required to prove to us the damage was there before delivery.
Please make sure that anyone who might accept a delivery for you understands this. Please also ensure the person signing for goods on your behalf is over 18 and if its your 'acceptor' you are obliged to make sure they know they have to inspect the goods properly before signing.
Regarding Re-delivery
If there is no one at the delivery address to receive the goods, and if you have not made an agreement that the goods can be placed at the address, the coruier will take the goods back and try delivery to complete a re-delivery. If you refuse reception in order to have the order delivered at another time without an agreement with Expert Wine Storage on this, this is also considered a redelivery. The price for a re-delivery is £100 + VAT.
Cancellations & Refunds
Any orders cancelled after 48 hours of placing the order may be subject to additional fees. If your order has been dispatched, you (the buyer) will be responsible for any costs associated with returning the item. Any refunds can only be issued to the same payment method which was used to place the order.
Get in touch...we're here to help
If you have any questions about our Returns and Refunds Policy, please contact us:
Phone: 0330 133 2327
Email: sales@expertwinestorage.co.uk
Installation Of Your Wine Cooler
We've selected the finest wine fridges available in the UK but we often get asked about the different installation requirments for freestanding, built in and integrated wine coolers and wine cabinets. Take a look below at our brief guides and get in touch if you have any questions - we'll be very happy to help!
Freestanding wine cooler
A freestanding wine cooler is designed to stand independently and should not be built in to any form of cabinet or cupboard. Freestanding wine fridges require ventilation at all times. It's highly recommended that there is a minimum gap of 3-5 inches from the side and rear of the unit to any other surface. Freestanding wine cooler units should not be installed under a countertop (under counter), built in to cabinetry or covered over the top in any way as this can cause over heating and negates the manufacturer warranty. Find out more about Freestanding Wine Cooler Installation.
Integrated wine cooler
Integrated wine fridges are similar to built-in wine coolers but are designed to slot in perfectly into cupboards to create a floating, seamless look. In comparison to a built-in unit, integrated wine coolers sit completely flush with your cabinetry.
Built-in/undercounter wine cooler
In contrast to a freestanding wine cooler, a built in wine cooler is designed to be fitted into a cupboard, cabinet or under counter. This being said a built in unit can also be used as a free-standing wine cooler. A built-in wine cooler has a ventilation grill which allows cool air to flow into the unit which maintains it's cooling function. Find out more about built in wine cooler installation.
Noise
Is a wine cooler noisy?
The majority of wine coolers which we stock produce a noise level of approximately 35-45 decibels (dB). When compared to other common household electrical appliances, it's useful to note, a standard dishwasher creates around 45-50 dB and a modern refrigerator generates approximately 35 dB.
The reason a modern wine cooler produces noise is for much the same reasons as a standard kitchen refrigerator. Most wine coolers are designed with a compressor, an array of fans (to consistently circulate the cool air) and refrigerant. The minor difference between a wine cooler and a standard refrigerator is that the wine cooler has the need to hold a steady, consistent temperature at all times to keep your wine perfectly chilled.
How do I reduce the noise of my wine cooler?
There are a number of ways you can mitigate and reduce the noise produced by your wine cooler:
Get in touch...we're here to help
If you have any further questions relating to the purchase of a wine cooler from Expert Wine Storage whether this be regarding the installation of the wine cooler or a product specific question then please get in touch and we will be happy to help you
Our Price Match
Here at Expert Wine Storage we are dedicated to bringing you wine coolers and fridges you love, at prices you love. This Price Match Promise is our commitment to you.
How It Works
We review our pricing on a daily basis to ensure we’re bringing you the best price possible, however, in the rare case you find a product cheaper elsewhere we promise to beat that price for you.
You'll also need to take into account any delivery costs.
We can only send the promo code/price difference once we have verified the price on our competitor's website.
A Few Terms & Conditions Specific To Expert Wine Storage
However, We Do Reserve The Right To...
Get in touch...we're here to help
Please note that unfortunately, we can't offer Price Promise for products which have already been purchased from us and then at a later time/date found elsewhere online cheaper. Please send us the information before making your purchase should you wish to take up this offer. You can chat with us live or contact us via email at info@expertwinestorage.co.uk
Read More Wine Cooler Reviews Here
Great wine storage solution- neat enough to be on show in our dining room- not noisey- fits plenty for our needs
Great communication with team when deciding/purchasing - and delivery team were professional
Great product at a competitive price. Delivery efficient and professional.
Very pleased with this very attractive wine cooler the only problem with it is that the bottles disappear out of it rather quickly.
Excellent service being kept in the picture from order to delivery. Thank you so much.
Love my wine cooler... So good to find a bottle of wine easily and clearly without having to hunt around the house. Philip was fabulous and really helped me with my purchase and the delivery drivers were really the best so the overall experience is a very positive one
The pre-purchase information provide by Philip via the help line was most helpful, as was the ability to see one fridge installed at a wine merchant. The delivery service was excellent: the crew sorted out the various installation challenges and did so with reassuring care. The fridge as such is the right choice for my needs (to let my wines age) and I am happy with look and quality. The only improvement would be the level of noise, which whilst not a big problem still exceeds a normal fridge and "has a presence".
I’m happy w the service level. Compared to an over 10k£ fire magic grill delivered last week, this is exceptional service. I wonder I can also buy wine from them 😆
I purchased this to replace a smaller old unit. I took advice from Phil at Expert Wine Storage asking lots of questions; he was helpful and friendly throughout and was never pushy. The size of this unit is very convenient and the design of the unit makes it suitable for placement in a garage or similar. The plain design makes good use of height and helps to keep cost down. The delivery team placed it just where I wanted it. It turned out that the delivery vehicle had a breakdown shortly after leaving the depot. Despite this the delivery guys were patient and took time to give me a great service with a smile. Delighted with the product and service.
My existing two zone wine fridge gave up the ghost. It was built into a cabinet in a very small wine store room - made for the previous fridge. So the requirements on size were very specific. Expert Wine Storage (Phillip) could not have been more helpful - looking up the size of my original fridge and recommending a model that would fit the space provided. A Dunavox dual zone. At no time did I feel I was being sold too - rather Phillip was trying to help and solve my problem.
We knew fitting and removal would be difficult so Phillip arranged a specialist installer who he briefed on the job. It was not the easiest install but it I now in place and I could not be more delighted. Throughout the help and communication was exemplary.
I can now comment on the Dunavox which is light years better than my previous fridge. The product quality is exceptional.
I could not recommend Expert Wine Storage more highly.
Excellent wine store
I am very pleased with the service and advice I received on my initial enquiry for the wine storage unit. Expert guidance helped me decide on the "La Sommeliere CTV249". Delivery was to time (to the minute!) and the unpacking placement and inspection went to plan. Please find the attached picture taken after the 'settling in' period and the initial stocking. Thank you to all involved.
Great design, looks perfect in the cellar and fantastic service
With temperatures reachng record highs I am so delighted that I have this temperature controlled storage for my wine - I dread to think how much damage would have been done otherwise. It is stylish, quiet and fits in perfectly. Excellent delivery and custmer service throughout. Really delighted.
First Class service and advice from Expert Wine Storage in helping me choose the right wine storage cabinets for my needs and a remarkably fine and competent delivery service. I purchased two La Sommeliere 121 bottle storage units to use in my small cellar as the old air conditioning unit had stopped working and replacements are no longer available. Following a call to EWS this was a great solution with rapid delivery and top class delivery and installation. The units are soooooo quiet, I should have done this years ago!!
Bought the cooler to be installed in an existing island unit in my kitchen. Great comms and delivery from the team at Expert Wine Storage. Cooler fitted a treat and works perfectly - absolutely silent. Looks fab too!
Fantastic service for our restaurant. The Expert Wine Storage provided us with the Swiss Cave wine fridge. Competitive prices, good customer service and professional delivery. Thank you.
The Swisscave WLB-360F-MIX is a built in or freestanding wine cooler that meets the highest demands in terms of storage and modern design. Offering similar conditions to that of an underground wine cave, this cooler ensures that your wine ages gracefully over time so that you can thoroughly appreciate every single sip. Due to its front-facing ventilation system, this unit can be installed amongst cabinetry and underneath countertops for that ultimate streamline look.
It also comes with a fully glazed UV resistant glass door and active carbon filters to ensure that your wine’s flavour is completely protected from environmental fluctuations. With a maximum capacity of 127 Bordeaux bottles (110 mixed bottles with all shelves installed), this unit is perfect for anyone who likes to entertain.
1 Temperature Cooling Zones
Range of 5°C - 22°C
595 x 1270 x 725 MM
Width (w) x Height (h) x Depth (d)
110 to 127 Bottle Capacity
Maximum storage capacity
Energy Efficiency Class 'F'
Low energy consumption
Learn More About the Swisscave WLB360F
The Swisscave single zone wine fridge WLB360F meets the highest demands and its modern design and comparatively low noise emission makes the wine storage cabinet ideal for both catering and private residential environments.
38dB Noise Level
Store your wine quietly
Vibration Free
Protect your wine in stillness
UV Glass Protection
Stop damaging UV rays
Winter Function
Works in your garage or outhouse
Learn More About Swisscave
Originating in Switzerland, Swisscave is synonymous with precision engineering and high-end quality. They are designers and manufacturers of some of the most luxurious wine coolers available today. Swisscave have been manufacturing and designing wine preservation products for a long time and they've incorporated the valuable feedback of wine connoisseurs into their designs too. They supply wine storage products across Europe and the rest of the world.
The luxurious quality of their products is seen through the use of the finest materials, stunning full length glass doors and the beautifully crafted wooden shelving included within all their cabinets. Understandably Swisscave has cultivated a growing UK customer base who are now preserving and enjoying their fine wines to the very highest levels with Swisscave wine coolers.
Bottle Capacity
This Swisscave wine cooler, is equipped with a mix of Burgundy and Bordeaux shelves. The WLB360F-MIX includes 9 shelves and ample capacity allowing for storage of up to 110 mixed bottles (Burgundy / Bordeaux) when all shelves are installed. It is possible to stack bottles in two layers on the top and bottom shelf and it's recommended stacked bottles are the same shape. Larger bottles such as magnums bottles will also fit comfortably into the upper and lower wells of the cabinet however storage of these bottle types will reduce overall capacity.
Installation of the WLB360F-MIX
This premium edition Swisscave is suitable for use as both a freestanding and built in wine cabinet. The unit features front ventilation and can therefore be placed into cabinetry. When fitted into cabinetry it's advisable to maintain a gap of 1cm / 10mm at the rear of the unit. In addition, there is also a small overhang on all Swisscave wine coolers of approximately 1.5cm / 15mm which should be considered if the wine chiller is installed flush with adjacent cabinetry.
Energy Efficiency & Noise Level
The WLB360F-MIX has an energy efficiency rating of F consuming 116kWh / annum. The wine cabinet is also quiet with a noise level output of 38dB.
Jessie, Expert Wine Storage
"The Swisscave WLB360F-MIX would be the ultimate luxury for anyone serious about their wine. Choose the Swisscave WLB360F and let your wine age gracefully so you can enjoy it at its optimum potential in years to come."
Here's all you need to know about the specifications of the Swisscave WLB360F-MIX:
EXTERIOR |
|
---|---|
CASING | Black coated steel |
DOOR GLAZING | Fully glazed UV-resistant 3-layer glass door |
DOOR FRAME | Filigree precious black stainless steel frame rim |
DOOR HANDLE | Black anodized steel |
DOOR LOCK | Yes |
DOOR HINGE | Right |
DOOR HINGE CONVERTIBLE AS OPTION (RIGHT TO LEFT) | Yes |
PRODUCT DIMENSIONS WITHOUT DOOR HANDLE (H/W/D) | 1270 x 595 x 725 mm |
PACKAGING DIMENSIONS (H/W/D) | 1420 x 650 x 780 mm |
INTERIOR |
|
TEMPERATURE ZONES | 1 |
LIGHTING | White all-round lightning |
LIGHTING ON/OFF SWITCH | Yes |
NUMBER OF SHELVES TOTAL | 9 |
NUMBER OF DISPLAY SHELVES (FOR PERFECT WINE PRESENTATION) | 0 |
NUMBER OF BOTTLE LEVELS MAX. | 12 |
SHELF MATERIAL | Beech wood |
TELESCOPIC SHELVES ON EXTENDABLE STEEL BALL BEARINGS | Full extension shelves (80%) |
INSIDE CASING | Black PUR/ALU |
SCOPE OF FUNCTIONS | |
OPTIMAL USAGE | Long-tetockage et vieillissementrm storage |
USER INTERFACE | 2 digital displays (set and actual temp.) |
ACTIVE CARBON FILTERS (ENSURING OPTIMAL AIR QUALITY) | Yes |
COMPRESSOR | Embraco Fullmotion (speed-controlled) |
COOLANT | R600a (environment friendly) |
VIBRATION FREE IMPLEMENTATION | Yes |
DEFROST FUNCTION | Automatic |
TEMPERATURE MEMORY FUNCTION (POWER FAILURE) | Yes |
CONDENSATION WATER CONTAINER | Yes |
ACOUSTIC TEMPERATURE ALARM | Yes |
ACOUSTIC DOOR ALARM | Yes |
TILT PROTECTION | Yes |
FEET ADJUSTABLE TO COMPENSATE UNEVEN FLOORS | Yes |
PERFORMANCE DATA | |
BOTTLE CAPACITY (BORDEAUX SHAPE, PART OF SHELVES REMOVED) | 127 |
BOTTLE CAPACITY (BORDEAUX SHAPE, ALL SHELVES INSERTED) | 110 |
SPACE FOR OVERSIZED BOTTLES (MAGNUM, 3LT.) | On top and bottom shelf |
HUMIDITY | 50 - 70% depending on ambient humidity |
ACTIVELY MANAGED HUMIDITY (ADJUSTMENT RANGE 60-85%) | Optionally available (not afterwards up gradable) |
CLIMATE CLASSIFICATION | SN / ST |
VOLUME | 270 l |
NOISE LEVEL | 38 dB(A) |
TEMPERATURE ZONE | 5 °C - 22 °C |
GENERAL INFORMATION | |
COOLER SHAPE | Freestanding or built-in with shadow gap |
MAINTENANCE CONTRACT (WARRANTY EXTENSION) | Recommended |
TRANSPORT WEIGHT | 99 kg |
NET WEIGHT | 90 kg |
POWER CONSUMPTION | 116 kWh / annum |
VOLTAGE | 220 V / 50 Hz |
CABLE LENGTH | 1.5 m |
Hassle Free, Carry In Delivery With Unpacking And Positioning
Expert Wine Storage offer delivery across the UK, Ireland and all but a few areas of the Scottish highlands. Please see the breakdown of the delivery services on offer below.
We also deliver to the Northern Ireland & the Republic of Ireland, the prices below include our 2 person delivery and customs clearances.
Kerbside | 2-Person delivery (8 - 6pm) |
AM/PM | |
---|---|---|---|
UK Mainland (See postcodes below) | N/A | FREE | £42 |
Scottish Highlands | £42 | N/A | N/A |
Northern Ireland - Undercounter | N/A | £54 | N/A |
Northern Ireland - Overcounter | N/A | £90 | N/A |
Republic of Ireland - Undercounter | N/A | £55 | N/A |
Republic of Ireland - Overcounter | N/A | £95 | N/A |
All 2 person deliveries include; positioning, unpacking and removal of packaging - if there are stairs or narrow roads as part of the delivery please let us know, there may be additional charges applied.
1. Order Confirmation
When we receive your order, we provide you with an order confirmation to your email. In addition, when you receive your order confirmation we have also pre-authorised your payment method. We check with our warehouse or suppliers to ensure that your ordered item is available. In the event that your items are unavailable for immediate despatch, we will inform you of the expected delivery time for your order. When items are available to be dispatched, we process the charges and prepare to dispatch your order.
2. Arranging The Delivery Date
We will confirm the expected delivery time within 24-48 hours of your ordering being placed. The delivery of this product is a 2 person inside the property delivery with unpacking and positioning, we will call you to arrange a suitable delivery day with you. Once your delivery date is confirmed you will receive an email to confirm the delivery date.
3. On The Delivery Day
You will receive an email on the morning of the delivery with an ETA window confirming the time of your delivery.
Making Us Aware Of Delivery Obstructions
Please make us aware of any obstructions and/or additional instructions that may restrict delivery (for example, steps or stairs, narrow staircase or door) within the delivery notes section at checkout or via email. Unfortunatley, in the unlikely event that the delivery is unsuccessful due to access issues and Expert Wine Storage hasn't been made aware of them, additional charges will be incurred.
Do You Offer Removal and Disposal of Old Wine Coolers?
Yes, we can remove old units for a fee as part of the delivery of this wine cooler. Get in touch with us today to arrange this service as part of an order.
Damaged Delivery
We ask that you thoroughly inspect all items at the point of delivery. We advise you not to accept delivery of any damaged items. If you discover that an item has been damaged, please reject the delivery and provide the delivery driver with notice that your are rejecting the delivery due to damage. Please also send any clear photos of the damage to sales@expertwinestorage.co.uk and call us immediatley for further assistance.
Signing For The Delivery
It's very important to check all items for damage at the point of delivery before signing for and accepting them. Unfortunatley, we will not be able to accept any claims for damaged items if you have signed the delivery paperwork and accepted the goods.
The following steps can help you when you receive delivery:
Once goods are signed for we cannot be held responsible for any damages and the customer is required to prove to us the damage was there before delivery.
Please make sure that anyone who might accept a delivery for you understands this. Please also ensure the person signing for goods on your behalf is over 18 and if its your 'acceptor' you are obliged to make sure they know they have to inspect the goods properly before signing.
Regarding Re-delivery
If there is no one at the delivery address to receive the goods, and if you have not made an agreement that the goods can be placed at the address, the coruier will take the goods back and try delivery to complete a re-delivery. If you refuse reception in order to have the order delivered at another time without an agreement with Expert Wine Storage on this, this is also considered a redelivery. The price for a re-delivery is £100 + VAT.
Cancellations & Refunds
Any orders cancelled after 48 hours of placing the order may be subject to additional fees. If your order has been dispatched, you (the buyer) will be responsible for any costs associated with returning the item. Any refunds can only be issued to the same payment method which was used to place the order.
Get in touch...we're here to help
If you have any questions about our Returns and Refunds Policy, please contact us:
Phone: 0330 133 2327
Email: sales@expertwinestorage.co.uk
Installation Of Your Wine Cooler
We've selected the finest wine fridges available in the UK but we often get asked about the different installation requirments for freestanding, built in and integrated wine coolers and wine cabinets. Take a look below at our brief guides and get in touch if you have any questions - we'll be very happy to help!
Freestanding wine cooler
A freestanding wine cooler is designed to stand independently and should not be built in to any form of cabinet or cupboard. Freestanding wine fridges require ventilation at all times. It's highly recommended that there is a minimum gap of 3-5 inches from the side and rear of the unit to any other surface. Freestanding wine cooler units should not be installed under a countertop (under counter), built in to cabinetry or covered over the top in any way as this can cause over heating and negates the manufacturer warranty. Find out more about Freestanding Wine Cooler Installation.
Integrated wine cooler
Integrated wine fridges are similar to built-in wine coolers but are designed to slot in perfectly into cupboards to create a floating, seamless look. In comparison to a built-in unit, integrated wine coolers sit completely flush with your cabinetry.
Built-in/undercounter wine cooler
In contrast to a freestanding wine cooler, a built in wine cooler is designed to be fitted into a cupboard, cabinet or under counter. This being said a built in unit can also be used as a free-standing wine cooler. A built-in wine cooler has a ventilation grill which allows cool air to flow into the unit which maintains it's cooling function. Find out more about built in wine cooler installation.
Noise
Is a wine cooler noisy?
The majority of wine coolers which we stock produce a noise level of approximately 35-45 decibels (dB). When compared to other common household electrical appliances, it's useful to note, a standard dishwasher creates around 45-50 dB and a modern refrigerator generates approximately 35 dB.
The reason a modern wine cooler produces noise is for much the same reasons as a standard kitchen refrigerator. Most wine coolers are designed with a compressor, an array of fans (to consistently circulate the cool air) and refrigerant. The minor difference between a wine cooler and a standard refrigerator is that the wine cooler has the need to hold a steady, consistent temperature at all times to keep your wine perfectly chilled.
How do I reduce the noise of my wine cooler?
There are a number of ways you can mitigate and reduce the noise produced by your wine cooler:
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If you have any further questions relating to the purchase of a wine cooler from Expert Wine Storage whether this be regarding the installation of the wine cooler or a product specific question then please get in touch and we will be happy to help you
Our Price Match
Here at Expert Wine Storage we are dedicated to bringing you wine coolers and fridges you love, at prices you love. This Price Match Promise is our commitment to you.
How It Works
We review our pricing on a daily basis to ensure we’re bringing you the best price possible, however, in the rare case you find a product cheaper elsewhere we promise to beat that price for you.
You'll also need to take into account any delivery costs.
We can only send the promo code/price difference once we have verified the price on our competitor's website.
A Few Terms & Conditions Specific To Expert Wine Storage
However, We Do Reserve The Right To...
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Please note that unfortunately, we can't offer Price Promise for products which have already been purchased from us and then at a later time/date found elsewhere online cheaper. Please send us the information before making your purchase should you wish to take up this offer. You can chat with us live or contact us via email at info@expertwinestorage.co.uk